For the best pet care and supply experience anywhere, we offer you our: Guarantee - our exchange policy allows you to return* products within 7 days Service - we provide service with a smile because we value your patronage Knowledge - our Pet Advisors attend Pet Lovers Training School to give you the best advice on pet care Convenience - we meet your needs with 161 regional locations, 24-hour online shopping and prompt home delivery Variety - we bring you the latest products, also ensuring you get what you want Freshness - our stocking policy and turnover ensure your products are always fresh Membership Privileges - enjoy exclusive members’ offers through the year at our stores and be entitled to discounts from selected businesses under the Friends of PLC programme.
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